Privacy & Cookie Policy
How Revolution Synthetic Oil (Pty) Ltd collects, uses and protects your information, and how to manage cookies on this website. Last updated 24 September 2026.
Who we are
This website (www.revolutionoil.co.za) is operated by Revolution Synthetic Oil (Pty) Ltd, a South African manufacturer of synthetic industrial lubricants ("Revolution", "we", "us"). For any privacy-related query, contact us at info@revolutionoil.co.za.
Information we collect
We collect information in the following ways:
- Contact form submissions — name, email address, company, phone number and message, submitted voluntarily when you use the contact form on this site.
- Analytics data — via Google Analytics (GA4): pages viewed, time on site, approximate location (derived from IP address), device and browser type, and how you arrived at the site.
- Live chat and marketing cookies — via HubSpot: chat conversation content if you use live chat, and cookies used to recognise returning visitors and measure marketing effectiveness.
We do not sell personal information, and we do not use this data to build advertising profiles for third parties.
Cookies used on this site
| Cookie / storage | Set by | Purpose | Typical duration |
|---|---|---|---|
| _ga, _ga_* | Google Analytics | Distinguishes unique visitors and measures site usage | Up to 2 years |
| hubspotutk | HubSpot | Tracks visitor identity across form submissions and chat sessions | Up to 13 months |
| messagesUtk | HubSpot | Recognises a visitor within an ongoing live chat conversation | Session – 13 months |
| ro_cookie_consent | This website | Remembers your cookie preference (Accept/Decline) so we don't ask again | Until cleared by you |
Analytics and chat/marketing cookies are non-essential and are only set once you accept cookies via the banner on this site or via the "Cookie Preferences" link in the footer. Declining means these cookies are not set, though the site remains fully usable.
Why we use this information
- To respond to enquiries submitted through the contact form
- To understand how visitors use the site so we can improve it
- To provide live chat support where requested
- To meet legal, accounting or regulatory obligations where applicable
Your rights
For visitors in South Africa, this processing is governed by the Protection of Personal Information Act (POPIA). You have the right to request access to, correction of, or deletion of your personal information, and to object to its processing. You may also lodge a complaint with the Information Regulator (South Africa) at inforegulator.org.za.
For visitors in the EU/UK, where the GDPR may apply, you have equivalent rights of access, rectification, erasure, restriction and objection, and the right to lodge a complaint with your local supervisory authority.
To exercise any of these rights, email info@revolutionoil.co.za.
Managing your cookie preferences
You can change your cookie choice at any time using the Cookie Preferences link in the footer of every page, which reopens the consent banner. You can also block or delete cookies at any time through your browser settings, though this may affect chat availability and how well we can improve the site based on usage data.
Third parties
We use the following processors to operate this site:
- Google LLC — Google Analytics (GA4), for site usage analytics
- HubSpot, Inc. — contact form processing, and live chat when active
These providers may process data outside South Africa; both maintain their own privacy and security safeguards, details of which are published on their respective sites.
Data retention
We keep enquiry and contact form data for as long as needed to respond to your enquiry and maintain business records, and analytics data for the retention period set out in the cookie table above.
Changes to this policy
We may update this policy from time to time to reflect changes in our practices or for legal reasons. The "Last updated" date at the top of this page reflects the most recent revision.
Contact us
Questions about this policy or how we handle your information? Email info@revolutionoil.co.za.
Note: this policy covers www.revolutionoil.co.za only. Our online store at shop.revolutionoil.co.za is operated separately and has its own privacy and cookie practices.